Receptionist

To serve as the first point of contact for visitors and clients, ensuring a welcoming environment and efficient management of front desk operations. Job Context The Receptionist operates within a busy office environment, interacting with clients, staff, and visitors. This role requires strong organizational skills and a professional demeanor. Job Dimensions Working Hours: Standard office hours Key Responsibilities:

1. Greeting and directing visitors
2. Answering and routing phone calls
3. Handling incoming and outgoing mail
4. Maintaining the reception area and office supplies

1. Front Desk Management: Greet and assist visitors, ensuring a welcoming atmosphere.
2. Telephone Handling: Answer, screen, and direct phone calls to appropriate personnel.
3. Appointment Scheduling: Manage calendars, schedule appointments, and coordinate meetings.
4. Administrative Support: Provide clerical support, including filing, data entry, and document preparation.
5. Customer Service: Address inquiries and resolve issues professionally and promptly.
6. Mail Management: Receive, sort, and distribute incoming mail and packages.
7. Office Supply Management: Monitor and replenish office supplies as needed.
8. Record Keeping: Maintain accurate records of visitor logs and phone messages.
9. Compliance: Ensure adherence to company policies and procedures regarding confidentiality and data protection.
10. Perform other general administrative duties as may be assigned by the Supervisor/Manager.

• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficiency in office software (e.g., MS Office)
• Customer service orientation and professionalism