IT Manager

Job description

• Install and configure computer hardware, software, networks , printers . phones , CCTV and computer applications
• Continuously monitor and maintain systems and networks
• Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools
• Providing technical support and assistance to end-users, resolving hardware, software, and network-related issues promptly and effectively
• Troubleshooting and diagnosing IT problems, identifying root causes, and implementing solutions to minimize downtime and disruptions
• Managing user accounts and access permissions, ensuring data security and compliance with company policies
• Respond to technical support calls from other staff members or clients and communicate how to resolve issues
• Diagnose and troubleshoot system and network problems, software faults or hardware complications
• Support the roll-out of new applications

• You should possess a Degree in Computer Science, Engineering, or a related field
• You should have prior experience in helpdesk or technical support
• Experience with remote desktop applications and help desk software
• Proficiency in Windows/Linux/Mac OS / Microsoft Suites / System Networking / CCTV
• You should possess strong attention to detail and problem-solving skills
• You should have good interpersonal and communication skills