Room Attendant - Housekeeping - Jumeirah Messilah Beach

Job Description

• Attends the morning briefing at the beginning of the shift.
• Collect and sign in for the floor master key and room report from the Housekeeping Office and return them at the end of the shift.
• Plan a sequence of rooms for cleaning according to room status (i.e., departures first).
• Clean each guest room and bathroom thoroughly. Make necessary arrangements in guest rooms and replenish guest supplies. Ensure that there are always sufficient guest toiletries, and these are replaced when necessary.
• Ensure that all equipment and materials in guest rooms are in good condition and always working order, replacing where necessary.
• Remove room service trays from rooms and place at designated point ready for collection.
• Inspect all facilities, furniture, and fixtures and report any damage to the Team Leader for action and follow-up.
• Remove un-fresh fruit baskets and other amenities from guest rooms and inform Team Leader if flower arrangements and fruit baskets need replenishment.
• Provide Turn Down service as per the standard required by the hotel.
• Attend to guest requests and queries courteously and promptly in the course of duty.
• Fill the room report correctly marking the room status and the time cleaned.
• Report to the Team Leader any unusual incidents, complaints, or room discrepancies in Room status.
• Attend all training sessions as required.
• Report unauthorized persons in guest rooms, Do Not Disturb Rooms, missing or damaged hotel properties, and lost & found items.
• Report any suspicious people or items on the floor to the Duty Manager.
• Ensure the security of all guest bedrooms by never leaving room doors open and unattended.
• Verify the identity of any guest entering a room whilst you are servicing by requesting guest key and verifying it in the lock. Report such occurrences to the Team Leader / Duty Manager immediately.
• Keep corridors free from rubbish and obstructions, keeping corridors always clear.
• Clean and store cleaning equipment in its proper place. Ensure that all Room Attendants' cupboards are kept clean, neat, and tidy and adequately stocked each day.
• Use cleaning materials, operational materials, and equipment efficiently to reduce wastage.
• Use chemicals as directed by management and in line with regulations as demonstrated during training.
• Know the hotel’s policy relating to fire, hygiene, health, and safety.

About Us

At Jumeirah, we are committed to encouraging and developing our colleagues in world-class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. This Arabian themed waterpark in Dubai offers breathtaking views of Burj Al Arab Jumeirah, Jumeirah Beach Hotel, and Madinat Jumeirah.

About the Team

Jumeirah Group has been making a distinguished impact on the global hospitality market for more than two decades. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations.

Job Info

• Job Identification 6363
• Job Category Rooms
• Posting Date 01/19/2025, 12:30 PM
• Apply Before 02/18/2025, 12:30 PM
• Degree Level Bachelor's Degree
• Job Schedule Full time

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