Director Tech & AI

We are The Customization Group, a global leader in mass customization , leveraging AI and automation to revolutionize the personalized products industry. With a strong international presence across Europe, North America, and the Middle East , we manufacture up to 500,000 unique products daily , reaching millions of customers through 20+ own online shops and 1,000+ partner stores . Our AI-first strategy drives efficiency, scalability, and innovation , keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships . Our diverse team of 500+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition. Whether in our tech hubs, production facilities, or business locations, you’ll find the perfect environment to take ownership and drive impact in the future of e-commerce. We have a brand-new opportunity as Director Tech & AI. In this position, you willpush the boundaries of tech to disrupt, innovate, and redefine what’s possible in AI and tech leadership. Sounds good? Then keep reading! Why you will love working with us:

• International experience in our globally spread Teams.
• The flexibility that suits your lifestyle: Remote/Hybrid way of working.
• Flexible working hours to better balance your professional and personal life.
• Private Health insurance.
• Additional leave on special occasions.
• Valuable knowledge and excellent experience for future development.
• Connection with your colleagues through Team building and company events.

• AI-Driven Innovation: Spearhead the integration of AI into our tech stack, optimizing e-commerce, automation, and production control systems.
• Strategic Tech Leadership: Lead and inspire cross-functional development teams, including freelancers, across multiple geographies to foster innovation and collaboration.
• Architect of Change: Challenge the status quo, embed cutting-edge AI capabilities, and ensure our IT landscape is future-proof and state-of-the-art.
• Operational Excellence: Oversee IT operations, ensuring security, scalability, and the seamless performance of our global software and AI-driven systems.
• Visionary Thinking: Stay ahead of emerging AI, software, and IT trends, shaping our strategy with future-proof solutions and deep tech insights.

• Tech & AI Leadership: Proven track record in leading software engineering and IT teams, with hands-on AI/ML experience to drive innovation.
• Agile Mindset: Thrive in a dynamic, agile environment with fast decision-making and strong cross-team collaboration.
• Full-Stack Mastery: Expertise in web technologies, ideally JavaScript, Java, and Postgres, plus hands-on experience in AI frameworks (e.g., TensorFlow, PyTorch).
• Cloud & AI Infrastructure: Strong proficiency in cloud operations (AWS preferred), with experience in deploying scalable AI models and ensuring system high availability.
• E-Commerce & Automation: Ideally, experience in e-commerce (D2C focus), leveraging AI for customer personalization, recommendation engines, and predictive analytics.
• Global Communication: Fluent in English; German is a plus.