Dutch Speaking Remote Customer Support Agent

Ready to join a leading company and provide top-notch customer support from the comfort of your home? If you're fluent in Dutch, have strong communication skills, and are looking for a remote opportunity in Portugal, this is your chance to become part of a multinational team. Work remotely if you reside 100 km or more from Lisbon, or enjoy the vibrant city life if you’re closer! Your responsibilities as a Dutch Customer Support Representative: Assisting customers via phone, email, and live chat Handling inquiries regarding products, services, or technical issues Providing accurate and timely information to customers Resolving issues by identifying the best solutions in line with company policies Maintaining high levels of customer satisfaction through excellent communication Collaborating with other departments to ensure customer issues are resolved efficiently Skills, qualifications, and interests required: Languages: Native-level Dutch speaker + good command of English (minimum B2) You need to be local in Portugal Education: High school diploma or equivalent Experience: Previous experience in customer support or related fields is a plus Personal qualities: Strong problem-solving and multitasking skills Excellent communication and interpersonal abilities Ability to work independently and stay motivated in a remote setup Residency requirements: Portuguese residence permit or EU citizenship What’s in it for you? Work setup: Remote position if you live at least 100 km from Lisbon Contract type: Fixed-term contract for one year, renewable annually Salary: A good fixed salary A bonus structure Career development: Real opportunities to grow within different career paths Your Future Company Join a multinational organization recognized as one of the top customer service providers globally. Whether you're working remotely or in Lisbon, you’ll be part of a diverse team of professionals representing over 80 nationalities. If this project doesn’t seem like the best fit, feel free to send us your CV for other opportunities or future openings!