Job details
Job Title: Assistant Manager Location: Dublin, Ireland Role Type: Full-time, Permanent. Reports To: General Manager About the Role: We at Noel Group are seeking an experienced and dynamic Assistant Manager to support the General Manager in overseeing the day-to-day operations of a busy and vibrant casino. The Assistant Manager will be part of the retail operations team, helping to manage a small team at the ground level in a fast-paced and exciting environment What's in it for you? ? Great working environment ? Great learning opportunities ? Competitive salary of €40k-€50k and performance-based bonuses ? Full training and development opportunities Key Responsibilities ? Delivering 5 Star excellence in Customer Service. ? Dealing with all customer queries efficiently, professionally, and consistently with com- pany policy. ? Oversee the day-to-day operations of the casino floor, ensuring smooth and efficient ser- vice delivery ? Assist in managing a team of floor staff, providing training, guidance, and support as needed ? Support with budgeting, stock control, and financial reporting as required by the Casino Manager ? Assist in the recruitment, training, and performance management of casino staff Key Requirements ? Minimum 2 years Assistant Manager experience in retail or hospitality. ? Strong planning and organisation skills, ability to plan and prioritise work schedule and work within agreed timescales. ? Knowledge of gaming regulations and industry standards is preferred ? Excellent communication skills, both verbal and written ? IT proficient, with experience of working with Microsoft Word, Excel and the aptitude to learn in-house systems. ? Ability to influence wider business stakeholders Skills: manager hospitality cash handeling
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