General Technician
Job details
The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress – for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global, and results focused. You’ll find our 350+ team currently across 9 locations and time zones. The Role Join our team of Sales professionals as a talented and dynamic Sales Executive. You will be the first point of contact for prospective Pepperstone clients, actively engaging with them over the phone and email. Your mission is to convert our Middle East leads by providing custom solutions to overcome their unique challenges. By developing a strong understanding of our products and platforms, you will be able to promote our brand and deliver exceptional value to our clients. Your key responsibilities will include, but are not limited to:
- Skillfully nurture and manage leads
- Transform leads into valued trading clients
- Provide guidance to clients regarding funding options
- Address trade-related inquiries from clients
- Build and sustain strong relationships with our current clients
- Support your teammates in any capacity needed
- Consistently uphold compliance standards
- Work closely with other essential internal departments, especially operations back office and support
- Propose innovative ideas to enhance the customer experience whenever possible
- Fluency in English and Arabic is a must-have skill
- Outstanding customer service and sales expertise
- Excellent written and verbal communication skills, with a knack for negotiation
- Solid grasp of financial markets
- Quick learner, eager to acquire new skills and knowledge
- Strong numerical aptitude; comfortable working with figures
- Adept at collaborating effectively within a team
- Passionate about lifelong learning, improvement, and innovation
- Embodies the core values of Pepperstone
- Dedicated to continuous professional development
- A background in sales is a valuable asset
- Experience in trading or a keen interest in learning trading strategies is highly sought after
- Familiarity with MetaTrader 4, MetaTrader 5, cTrader, and Trading View software will be greatly appreciated
- A bachelor's degree in finance, economics, or a related field is a definite plus
- Competitive salary structure including company bonus scheme
- Genuinely collaborative and friendly culture
- Flexible and hybrid working
- Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
- Ongoing personal development & learning opportunities
- 3 paid volunteering days per year & Workplace Giving Program
- Frequent events and celebrations
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