Spa Therapist at Waldorf Astoria Dubai International Financial Centre

Full time at Hilton Worldwide, Inc. in UAE

Posted on February 12, 2025

Job details

Job Description - Spa Therapist at Waldorf Astoria Dubai International Financial Centre (HOT0B8AJ)

Job Number:

HOT0B8AJ

Work Locations

Waldorf Astoria Dubai International Financial Centre, Dubai 74777 A Spa Therapist at Waldorf Astoria Dubai International Financial Centre is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice, and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in true Waldorf standards. What will I be doing? As a Spa Therapist, you are responsible for performing the following tasks to the highest standards:

Attending Hilton Trainings and monthly departmental meetings as required
Ensuring high standards of cleanliness in the department
Reporting any maintenance issues to the Spa Manager
Assisting in all areas of the operations as requested by Spa Manager
Being fully aware of current and future services offered by the hotel
Providing efficient guest service from point of arrival to check out, including booking, changing, and canceling appointments and upselling retail
Accurately scheduling all massage reservations and processing billing for spa and retail services
Explaining spa treatment menu and packages to guests
Greeting and welcoming all incoming and outgoing guests and staff in accordance to brand standards
Maintaining the quality of service and overall appearance of locker areas, lounge area, and restrooms
Ensuring proper cleanliness of locker room, lounge, steam/sauna room, prep room, and restrooms
Stocking water and other beverages and setting up and breaking down beverage and fruit station
Maintaining audio-visual equipment in perfect condition
Providing courteous and efficient guest service from point of arrival through check out
Orienting guests through our Fitness facility, greeting guests, and providing true Waldorf service

What are we looking for? A Spa Therapist at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to read, write, speak, and understand the English language to effectively communicate with guests
Ability to deal with problems involving several concrete variables in standardized situations
At least 1 year experience as a spa therapist in the luxury hospitality industry

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Hiring company

Hilton Worldwide, Inc.

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Spa Therapist at Waldorf Astoria Dubai International Financial Centre

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Hilton Worldwide, Inc.

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Spa Therapist at Waldorf Astoria Dubai International Financial Centre

Job details

Job Number:

Work Locations

Apply safely

Hiring company

Hilton Worldwide, Inc.

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