Project Incharge/ Service Engineer/ 2-5 yrs Experience / Marikina

DUTIES AND RESPONSIBILITIES:

The Project Engineer will ensure the optimal performance of an organization’s overall operations, which include;

1. Drive Operational Excellence

- Set the pace by guiding a team’s effort to ensure the right processes are being utilized in the right

manner.

• Supervise/Manage and direct operations to achieve business targets.
• Make decisions and recommendations when the division is faced the operational difficulties.
• Assist in developing or updating standard operating procedures for all business operational

activities.

• Ensure team follows standard operating procedures for all operational functions.
• Supervise and Gude operations team on business operations and problem solving skills
• Recommending quality assurance programs

2. Client Engagement

- Interacting with both internal and external clients to identify current processes that are in place and

teaching them about best practices and improvements.

- Build strong relationship by addressing customer issues and complaints in a timely manner.

3. Project Management

- Helping to plan, design, and implement new operational processes. The Project Supervisor is

instrumental in process improvement of projects from start to finish.

4. Maintain Strong Industry Knowledge

- Staying abreast of current trends, pricing, and new technology in their industry aids operations

consultants in their evaluation and recommendation of new processes.

- Understand business challenges and translate them into process/technical solutions

5. Lead Team

- As a team leader, must oversee the team member’s work performance, offering guidance and advice

where needed and providing necessary feedback to management.

- Assist in employee appraisals, promotions, compensation, and termination based on the

performance review of a team member.

• Provide operational support and guidance to staff.
• Conduct regular meetings with team to discuss about issues, concerns, updates, etc.

6. Accounting and Finance

• Assist in developing operating and capital budget for projects.
• Monitor and control expense according to the allotted budget.

Specific Duties and Responsibilities:

• In-charge of all the service engineers, foreman and leadman.
• Receive job order (J.O.) from Service Manager for works that are related to outside service product.
• Communicate with the customer representative in charge of the service activity to obtain all necessary

information that will need in the planning activities and also as an initial communication.

• Confer with the production planner for the availability of manpower, tools, equipment, test instruments

and transportation services

Plans and prepares production schedules for project implementation; draws up master schedule to

establish sequence and lead time of each operation to meet delivery dates according to sales

commitment or customer needs.

• Analyze equipment specifications, site condition, working condition, scope of activities and allotted time

of completion so that the appropriate work method and work schedule will be design.

• Prepare list of all necessary documents, work complying manpower, applicable and fitted tools,

equipment and test instrument properly check and tested.

• Submit the list to the production planner to be ready and to be dispatched as schedule.
• Prior to every mobilization he is tasked to assemble the team and introduce the assign field

leader/foreman/leadman together with his official authority with discussing the company standard

dispatching procedures and mandatory guidelines.

• Daily monitoring with the field leader/foreman/leadmen to update the status of the ongoing projects

with proper documentation and approve their several requests including manpower and overtime

request.

• Constantly communicating with the customer representative reporting the project development and to

hear his side and observation.

• As necessary perform site visit of the on-going project for purposes of validation or meeting with the

client either requested or personal action.

• Check, review and approve service reports related to the outside service project and assure its early

submission to the customer as it is necessary with respect to the service work rendered.

• Plan for the training, seminars and other program needed that will further improve own personal and

team member capability, capacity, skills, work ethics, character and personality.

• Source out for new technology, equipment, test instruments, tools and machines that will further boost

the product that being handled.

• Assist the sales team either in the office/plant or outside in the product presentation to educate,

enlighten or understand our work method and procedure in relation to the product being handled.

• Other duties as assigned.

SKILLS AND SPECIFICATIONS REQUIREMENTS:

• Good written and oral communications skills
• The ability to plan and manage a project
• Good people skills for working with a range of colleagues and clients
• The ability to lead and motivate a team-LEADERSHIP SKILLS
• Willingness to work long hours
• Willingness to travel
• Can work under pressure
• Familiar with Microsoft MS Project
• Familiar with Customer Relation Management (CRM)

Competencies:

• Data Analysis
• Time Management
• Multitasking skills
• Business Management
• Negotiation

EDUCATION AND QUALIFICATION:

• Electrical/Mechanical Engineering or equivalent
• With at least 2-5 years working experience in a related field
• Candidate must be self-motivated with a tract record of handling projects