Information Technology - End User Computing Architect

Job Description You will be a member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services to all SIA Group employees. Responsibilities Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes authentication and authorisation services, single sign-on, remote access, desktop virtualization, end-point security, file and print services. Directly responsible for managing EUC private cloud based on Nutanix HCI (Hyper-Converged Infrastructure), including capacity management, procurement and deployment of data centre servers used for EUC services. Responsible for managing enterprise Citrix VDI (Virtual Desktop Infrastructure). Responsible for designing and architecting IT solutions. Guide end-to-end implementation of IT solutions, along with change management activities. Conduct proof of concepts to assist in defining technology direction that enable employee productivity. Review performance of EUC services with IT service providers, provide recommendations, and oversee resolution of operational issues. Provide third level support for incidents and problems in designated areas of expertise. Requirements Degree in computer engineering, computer science or equivalent. At least 7 years of experience in a managing IT infrastructure. Good working knowledge in Desktop Virtualization & Citrix certification. Good working knowledge in Hyper-Converged Infrastructure & Nutanix certification. Broad technology experience encompassing architecture, network design and IT operations. Ability to apply the latest technology best practices and trends in delivering IT services, and in establishing the overall direction and control of the IT function. Good working knowledge in Active Directory, DNS/DHCP, Single Sign-On, LDAP/LDAPS, 2 Factor Authentication, Encryption, Enterprise back-up, and Windows Server. A good understanding of SDLC and Agile methodology. Enterprise Architecture or Microsoft Certification preferred. Exposure to ITIL (Incident, Problem & Change management) preferred. Ability to work independently, multi-task, and take ownership. Excellent Communication – verbal and written. #J-18808-Ljbffr