Job details
As an Intern, Concierge
You will work closely with the Concierge Team to meet and exceed guest expectations by providing efficient and courteous Concierge service. An ideal candidate must speak Arabic, French, Italian, Spanish, German, or Russian in addition to English.Responsibilities
- Create focused conversations with guests which identify their personal preferences.
- Be proactive and anticipate the complete requirements of each guest in order to make their unique experience a success.
- Provide clear directions for all guests travelling outside of the hotel.
- Respond to all guests’ needs and requests, utilizing proper communication skills within resources and other departments when appropriate.
- Maintain a daily record via Concierge software of all guest requests, reservations, and confirmations for guests.
- Communicate all important details to management and colleagues regarding internal and external events, resources, and possible challenges.
- Assist guests in the recommendation, booking, and organizing of sightseeing, shopping, arts, and cultural activities.
- Assist guests in confirming or booking airline flights.
- Assist guests in the recommendation and booking of restaurants, bars, clubs, and other entertainment/leisure activities as requested.
- Arrange limousine transportation requests, ensuring that limousine-generated revenue is fully maximized.
- Provide all information pertaining to the hotel’s services and facilities.
- Have an extensive and intimate knowledge of Dubai and surrounding regions, including all modes of transportation, restaurants, bars, clubs, retail, sightseeing, arts, and cultural activities. All recommendations must appear to be personal and insightful.
- Build relationships with guests to delight and gain loyalty.
- Ensure customer satisfaction from arrival to departure in accordance with the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars, and the respective service standards of MOQA.
- Have an in-depth knowledge of directions, travel time, cost, and various forms of transportation.
- Maintain a constantly updated database with extensive information about city highlights.
- Demonstrate first-hand knowledge of the recommendations with thorough research.
- Be proactive and able to anticipate the complete requirements to make the experience a success.
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Hiring company
Mandarin Oriental Hotel Group Limited
Similiar Jobs that might interest you
Senior RBI Engineer (Fixed Term - 24 Months)
Oceaneering... s) where applicable. The Senior RBI Engineer will lead complex projects, ... Client short- and long-term plans in accordance ...
UAE - Abu Dhabi 30 days ago
Rope Access Project Manager
Oceaneering... is a global provider of engineered services and products, primarily to ...
UAE - Abu Dhabi 30 days ago
... and activities based on RBI outcomes, ensuring all ... scopes • Assist the Senior Inspection/Integrity Engineer in the ...
UAE - Dubai 30 days ago
Senior Contract Manager
Global Projects Services AG... Job Title: Senior Contract Manager Location ... leader in engineering services for ... and negotiate the terms and conditions ...
UAE 30 days ago
Mechanical QC Engineer
NES Fircroft... Mechanical QC Engineer Position: Mechanical QC Engineer Tenure ... Current / Latest Monthly Salary Total Monthly Salary ...
UAE - Abu Dhabi 30 days ago
Electrical & Instrumentation QC Engineer
NES Fircroft... QC Engineer Position: Electrical & Instrumentation QC Engineer ... Current / Latest Monthly Salary Total Monthly Salary ...
UAE - Abu Dhabi 30 days ago
RBI Team Lead (Fixed Term - 24 Months)
Oceaneering... Engineering discipline in a relevant subject (e.g., Metallurgical/Corrosion Engineering) Certifications: • Senior ...
UAE - Abu Dhabi 30 days ago
Operation Geologist
International Development Company Manpower Supply... geophysicists, reservoir engineers and drilling engineers. ? Prepare tenders ... Following up wellsite activities 24/7 from ...
UAE - Abu Dhabi 30 days ago
Project Manager
International Development Company Manpower Supply... advice regarding long term service ... Engineering • Additional Training: o Gas Turbine Technology, Maintenance engineering ...
UAE - Abu Dhabi 30 days ago
Senior Project Controls Engineer
NES Fircroft... Dhabi, UAE. Position: Senior Project Controls Engineer Duration: 6 months Extendable Location: Abu ...
UAE - Abu Dhabi 30 days ago
Job Opportunities for Middle East
Sofomation... : Lead Reservoir Engineer Bachelor's degree in Reservoir Engineering/Petroleum Engineering. Minimum 15 ...
UAE 30 days ago
... in UAE. Position: Senior QAQC Engineer (Mechanical) Location: ... Salary per month: - Expected Salary per month: With over ...
UAE - Dubai 30 days ago
Senior Applications Analyst (BPM)
Sofomation... Senior Applications Analyst (BPM) Job Specification ...
UAE - Dubai 30 days ago
Technical Assistant II - Operations
Parker WellboreCompany Description At Parker Wellbore, we pride ourselves on providing safe, efficient, and reliable drilling ...
UAE - Sharjah 30 days ago
Logistics Administrator
Atlas Professionals... movements, and inventory levels to senior management. Ensuring all logistics-related ...
UAE - Dubai 30 days ago
Treasury Analyst
SofomationPosition : Treasury analyst Qualifications Bachelors Degree in Accounting or Finance. Knowledge and/or Experience - I ...
UAE - Dubai 30 days ago
Senior QAQC Engineer (Mechanical)
NES Fircroft... in UAE. Position: Senior QAQC Engineer (Mechanical) Location: ... Salary per month: - Expected Salary per month: With over ...
UAE - Dubai 30 days ago
Why are you reporting this job?
Job has expired Cannot view this pageAlternatively, you may click on the link below or copy/paste it into your browser.
https://ae.jooble.org/external/5018309667596139968?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ae&extra_ars_request_id=67e9ade0b51a9016603db2a1225751b7