Home Qatar Client Services Coordinator-

Home Qatar Client Services Coordinator-

Client Services Coordinator-

Full time at Abroad Work in Qatar
Posted on February 11, 2025

Job details

Client Services Coordinator - Vacancy in Ar-Ruwais, Qatar

The Client Service Coordinator will play a key role in helping clients book and manage hotel reservations while delivering exceptional customer service. Candidates with previous call center, front desk, sales, group housing, and/or administrative experience for hotels are preferred. Responsibilities include:
  • Being well-versed in all hotel packages for various events and cities including understanding the nuances of each hotel and event.
  • Maintaining PCI-compliance at all times including completing a background check prior to start date.
  • Provide excellent guest experience while assisting guests with individual reservations via phone.
  • Manage room block requests, including discussing and helping guests select the best hotel option for their needs via phone and email.
  • Using Passkey software to build room blocks and deadlines.
  • Drafting and sending email templates for room blocks.
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