Service Specialist Automation Technology
Full time
at maschinenfabrik reinhausen
in
Online
Posted on February 11, 2025
Job details
Service Specialist Automation Technology
- Maintenance and troubleshooting of our automation products in the field
- Installation and commissioning of automation systems in substations
- Technical support for customers (by telephone, online and on site)
- Clarification of root causes of faults in collaboration with internal specialist departments
- Conduct training sessions on our products at our customers' premises or remotely
- Integration of our products into customer systems (e.g. SCADA) for transformer operators, including troubleshooting
- Development of Modbus systems on the transformer in order to integrate various sensors into our ETOS.
- You prepare service reports and customer documentation
- Ensure customer satisfaction in service, consolidating feedback and reporting to our headquarters on the assigned portfolio
- You have an engineering degree in automation/electrical engineering or have a degree as an electrician (m/f/d), mechatronics engineer (m/f/d) or electromechanics (m/f/d)
- You have experience and enjoy digitalization in an industrial environment, ideally in substations and on power transformers, and can inspire our customers about it
- You have a very good technical understanding and very good manual skills
- You are characterized by a meticulous and independent way of working
- Reliability and customer orientation are a matter of course for you
- Ideally, you already have experience in the commissioning of complex electrical systems
- Experience with SCADA systems in substations desirable
- Very good knowledge of English is mandatory
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