Customer service cum admin
Job details
About the role This is a full-time customer service and administrative role at Fames Code Sdn Bhd, located in Iskandar Puteri, Johor. You will be responsible for providing excellent customer service and supporting the company's administrative functions. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients. What you'll be doing
- Handling customer inquiries and addressing their concerns in a professional and efficient manner
- Providing administrative support, including filing, data entry, and general office duties
- Assisting with the coordination of meetings and events
- Maintaining and updating customer records and databases
- Collaborating with other team members to ensure smooth day-to-day operations
- Previous experience in a customer service or administrative role
- Strong communication and interpersonal skills
- Excellent organisational and time management abilities
- Proficiency in Microsoft Office suite (Word, Excel, Outlook)
- Ability to work well in a team and independently
- Attention to detail and a problem-solving mindset
- Competitive salary and performance-based bonuses
- Opportunities for career development and training
- Comprehensive medical and insurance coverage
- Flexible working arrangements and work-life balance initiatives
- Team-building activities and social events
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