Senior MDM OPs Engineer

Strength in Trust At OneTrust, we help businesses around the world to make trust a competitive advantage. Our category-defining enterprise platform enables organizations to operationalize trust across privacy, security, data governance, GRC, third-party risk, ethics, and ESG. The Challenge We are seeking a highly skilled and motivated Senior Master Data Management (MDM)OPS Engineer to join our BizTech team. In this role, you will collaborate with various stakeholders, data stewards, domain architects and development teams, to research, analyze and build solutions to solve various challenges related to master data management of critical data assets like Account, Lead, Contact, Product and Entitlement. You will contribute to improving data quality, enhancing operational efficiency, enabling informed decision-making, and ensuring regulatory compliance within the organization. Your Mission

• Understand business requirements and create comprehensive documentation, including BRDs, process flows, business cases, and gap analysis documents.
• Serve as a Subject Matter Expert across multiple master data domains, ensuring an in-depth understanding of business functions, processes, and relationships.
• Conduct data discovery and forensics to resolve data-related issues, collaborating with Business Data Stewards to identify and address root causes.
• Collaborate with business teams to understand, collect, and update master data elements into the MDM platform, ensuring data accuracy and consistency.
• Ability to configure standardization rules, match and merge rules, survivorship rules, complex entity relationships and hierarchies, performance tuning of application database and MDM (Master Data Management) platforms.
• Ability to build Reltio features such as life cycle actions, workflows, user access workflows, RDM configurations etc.
• Manage metadata for data domains, ensuring accurate data definitions and data model, lineage documentation, and a well-organized data catalog.
• Execute and maintain the Data Quality Index (Data Health Scorecard) to provide insights into the state of data health for critical Master Data Management assets.
• Design, implement, and monitor data certification processes to ensure data readiness for various departments, including Sales, Marketing, Finance, CX, and Data Insights.
• Coordinate and perform system testing, actively participating in user acceptance testing (UAT) to track and resolve issues, securing end-user acceptance sign-off.

• Bachelor's degree or Master's degree in computer science, Information Systems, or related field (or equivalent work experience)
• 5+ years of experience with multi domain Master Data Management project lifecycle and implementations
• 5 + of years of hands-on experience with SaaS Reltio Multi-Domain MDM (Customer, Partner, Contact, Entitlement), and Data Quality suite of products.
• 3+ years of experience in building robust modern integration workflows.
• 2+ years of experience coding in Java.
• Experience with configuration of core Informatica/Reltio MDM Hub components
• Experience with data enrichment processes and collaboration with external vendors.
• Must have some prior experience with Reltio MDM implementation and developing applications and workflows using Reltio MDM features.
• Should have good understanding with AWS (Amazon Web Services) such as ECS, SQS, S3, Lambda IAM SNS API Gateway & Cloud Watch.
• Experience on version control/source code repository tool Git and GitHub.
• Advanced SQL/PLSQL along with other programming languages (python or Java).

• Prior experience working with multi domain master data management cloud platforms like Informatica, Semarchy or others will be a plus
• Prior experience with Marketo, Salesforce, Workday, Gainsight, Anaplan and Eloqua will be a plus
• Prior experience working with Snowflake, Cassandra, Graph and Big Query will be plus
• Prior experience working with Data Enrichment vendors like DNB, ZoomInfo and others
• Cross-team collaboration: Data Engineers are part of a team, working with database administrators, data analysts and management and need to be effective communicators.
• Attention to Detail: Databases are complex, and a minute error can cause huge problems.
• Problem-Solving Skills: Data Engineers look at an issue that needs to be solved and produce solutions quickly.
• Growth Learner: Desire to continue to learn about the future architecture of data technologies.

• As an employee at OneTrust, you will be a part of the One Team. That means equity, bonuses, unlimited PTO, and 100% paid medical benefits (and that’s just the beginning!).
• Our employee rewards philosophy spans mental, physical, and emotional well-being because we want our people to succeed both in and out of the office. Some benefits differ depending on region, but here’s what you can expect from our One Team Total Rewards Program:
• Competitive Compensation: We offer top pay for top talent with competitive total packages including equity for all, performance bonuses, and retirement savings with match. We’re also committed to fair and equitable pay practices.
• Workstyle Flexibility: At home or in the office, we trust you to get the job done. Our people have the option to work in an office, fully remote, or a hybrid based on their role. Explore a new country with our short- and long-term global mobility program, and go green with commuter program discounts, and in-office perks (free food, drinks, and happy hours, anybody?).
• Career Development: You’re not just joining any company; you’re joining the #1 fastest growing company on the 2020 Inc. 500 and the category-defining software platform for trust. You can become an expert and earn industry certifications with training and exams paid for by us and access our learning & development program and guest speaker series.
• Employee Recognition: We celebrate our accomplishments in the best way we know how – together. Our people are invited to attend employee appreciation social events (including our awesome annual holiday party), participate in ticket giveaways for local city events based on your home office location, and celebrate one another through our #CheersforPeers channel.
• Focus on Wellbeing: Take the vacation or volunteer - we have unlimited PTO globally. You’ll also have access to ClassPass memberships, generous company holidays and your birthday off, paid sick days, Employee Resource Groups (or, as we call them, Employee Trust Groups), and other ways to get connected or support company diversity, equity, and inclusion goals.
• Health Benefits: No package is complete without great health benefits. This role may receive company-paid employee healthcare premiums, parental leave, and access to mental health benefits and employee assistance programs. Specific benefits differ by location, so please check with your recruiter to specify what this role will receive.

• When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your unique career.
• OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.