Home Saudi Arabia IT HELPDESK SUPPORT

Home Saudi Arabia IT HELPDESK SUPPORT

IT HELPDESK SUPPORT

Full time at a Laimoon Verified Company in Saudi Arabia
Posted on February 10, 2025

Job details

Essential IT OperationsMaintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.Handle business-critical IT tasks and system improvements.Enable faster and smarter business processes and employee productivity.Research and evaluate emerging technologies, hardware, and software.Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace.ResponsibilitiesInstall, configure, and support workstation software, hardware, printers, and phones.Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy.Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly.Implement applications and software upgrades and troubleshoot any performance issues.Train employees in using software and hardware, and provide technical support when needed.Connect users to different network types.Coordinate with vendors for needed technology-related services such as printer/copier maintenance.Assist in research and procurement of computer accessories and supplies.

#J-18808-Ljbffr Technical Support & Administration

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