Help Desk - Network Administrator

MASH Trust are a leading provider of disability, mental health, and addiction services. We have services throughout the lower North Island with over 550 staff and volunteers. We work as one team, empowering each other to promote community inclusion and self-determination for those we walk alongside. The Position: This is a full time, fixed term position for a minimum period of 6 months. We are offering a skilled Help Desk/Network Administrator the opportunity to apply their experience while further developing their expertise. You will help support the key business operations based in Palmerston North. This is a great opportunity for someone with a passion for IT and customer service. Your excellent communication and relationship skills will ensure you foster a positive team atmosphere and quickly establish effective working relationships across the organisation. Key Responsibilities:

1. Supporting our staff via phone, email, and our support portal.
2. Procurement, setup, maintain and support software and hardware.
3. On-site support to remote sites.
4. VoIP network, and data network and hardware support.
5. Maintaining system integrity and security.
6. Improving system performance.

1. Knowledge of Microsoft Office 365, Azure and Windows and Android operating systems.
2. Basic Network and network device knowledge.
3. Customer-focused approach.
4. Ability to work under pressure.
5. Relevant tertiary qualification is desirable.