Assistant Manager - Guest Relations(Wedding Kiosk)
Job details
Company Description At jüSTa Hotels & Resorts, we don’t just create hotels - we craft unforgettable experiences! As a luxury boutique hospitality brand, we bring together contemporary elegance, unparalleled service, and immersive design to offer guests a stay like no other. Every jüSTa property is a sanctuary of style, comfort, and sophistication, blending modern indulgence with intimate luxury. Role Description This is a full-time on-site role for an Assistant Manager - Guest Relations(Wedding Kiosk) at jüSTa Hotels & Resorts located in Gurgaon. The role involves managing wedding leads, guest relations, handling customer service queries, ensuring excellent customer experiences, and contributing to sales efforts. Qualifications
- Guest Relations and Customer Service skills
- Excellent Communication skills
- Customer Experience expertise
- Sales skills
- Strong interpersonal skills
- Ability to multitask and prioritize tasks
- Previous experience in the hospitality industry
- Bachelor's degree in Hospitality Management or related field
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