Enterprise Account Executive
Job details
About us: Skit.ai is the leading conversational Voice AI platform in the accounts and receivables (ARM) industry, enabling collection agencies to streamline and accelerate revenue recovery. Skit.ai's Compliant, Configurable, and Easy-to-deploy Conversational Voice AI platform is enabling enterprises to automate nearly one million consumer conversations weekly. Skit.ai has been awarded several awards and recognitions, including Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, Disruptive Technology of the Year 2022 by CCW, and Gold Globee CEO Awards 2022. Job Title : Account Executive - Enterprise (US Market) Location : Bangalore (Onsite) Work Type : Fulltime Responsibilities :
- Drive revenue and own the full cycle sales process including prospecting new leads, navigating the C-suite and business line owners, negotiating contracts, and closing new and renewal business with customers
- Provide recommendations based on a customer’s business needs and usage patterns
- Handle inbound customer communication and organize/escalate issues appropriately including billing, legal, security, and technical inquiries
- Collaborate and work with different members of the Accounts team (Technical Account
- Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers
- Educate customers on the value of Skit in a thoughtful way
- Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
- Report directly to the Head of Enterprise Sales
- Partnering with internal resources to drive additional value and expertise educating customers on the value of our products in a consultative way
- Generating pipeline that leads to closed revenue and quota attainment
- Selling on value and return on investment vs. technical functionality
- Building credibility and trust while influencing buying decisions
- Uncovering business initiatives and pain points to map back our solutions across multiple industries
- Creating demand by uncovering business problems and matching them to our solution
- Having a deep understanding of the way businesses operate, and the priorities that drive decisions from the C-level
- 3-7 years of experience in closing full-cycle large-ticket SaaS deals (>$100K ARR)
- Minimum 1-2 years of experience selling SaaS solutions in the North American region (>$100K ARR; recent experience preferred)
- Experience engaging multiple stakeholders throughout the sales cycle including Legal, IT, Security, Finance, and Procurement
- Enjoy collaborating with internal sales teams like Solutions Engineers and Customer Success Managers
- Have background in global engagement across multiple lines of business and broadening product support within an organization
- You are an expert storyteller, effectively developing relationships with senior managers and the C-suite
- Understanding of Customer experience platforms (preferred)
- Collections market experience a plus
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