Home India GM- Global Account Manager

Home India GM- Global Account Manager

GM- Global Account Manager

Full time at Vodafone Idea Limited in India
Posted on February 9, 2025

Job details

Role Global Account Manager Job Level/ Designation M3 Function / Department Enterprise Location Mumbai Job Purpose To manage the global customer relationship for India HQ accounts Build Relationship with the Key Buying centre ( C- Levels) to influence deals globally Drive profitable revenue growth Deliver the best in class customer experience to our customers Increased market share from integrated product, service, mobile solution offerings, and fixed data product, etc. Key Result Areas/Accountabilities

  • Deliver Revenue / TCV growth target in line with the DB
  • Create opportunities for participation in Large deals
  • C – Level Customer stakeholder engagement and escalation contact for all customer experience
  • Engagement with various stakeholders to deliver the VGE revenue growth for global market
  • Create opportunities with focus on products as IPVPN, SD Wan, Cloud & Hosting, IOT, Fixed Voice, Mobility, etc
Core competencies, knowledge and experience:
  • Experience in managing global and a track record of global accounts/ enterprise solution selling
  • Experience in complex change management and operating in a matrix, fast moving and technical environment.
  • Experience in working in multi-cultural environment (lived and worked abroad - preferred) ability to manage an international and distributed team.
  • Team player, strong influence and relationship management skills, customer centric.
  • Strong communication and decision making skills – ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments
Must have technical / professional qualifications
  • MBA and Engineering background
  • Sales and cross functional work Experience of more than 15 years
  • Strong Leadership Skills
  • Good knowledge of mobility, fixed and other communication technologies, technical sales background preferable
  • Preferably worked with IT/ ITES/ BPO organizations

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