Sales Coordinator
Job details
Graduates with a minimum of 2 years of experience in Sales Coordination or customer support. This role involves working closely with customers, the sales team, and other departments to ensure smooth operations and customer satisfaction.
Responsibilities
- Support sales team by managing customer inquiries, processing orders, and handling key administrative tasks.
- Assist in scheduling appointments, preparing sales materials, and responding to customer queries.
- Process orders, ensuring accuracy and timely delivery.
- Maintain communication with customers to address issues, provide information, and ensure satisfaction.
- Provide post-sale support and maintain long-term customer relationships.
- Input customer orders into the system and track status until fulfillment.
- Coordinate with logistics and finance teams for smooth order processing.
- Maintain accurate sales records and generate reports on performance.
- Update CRM systems and manage customer documentation.
- Collaborate with sales, marketing, and logistics teams to ensure efficient operations.
Desired Candidate Profile
- Good communication skills and customer service skills.
- Proficient in Microsoft Office and CRM software.
- Excellent organizational and time-management skills.
- Ability to work effectively in a team.
Employment Type
Full TimeCompany Industry
Department / Functional Area- Business Development
Keywords
- Customer Support
- Customer Service
- Client Relations
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