Duty Manager

Full time at Pullman Hotels & Resorts in Qatar

Posted on February 8, 2025

Job details

Company Description Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity. What Is In It For You

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Green Key.

Job Description What you will be doing:

Be responsible for the reception desk and processing of daily reports
Ensure the accounts are correct and admin processes run smoothly
Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with friendly and engaging service
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
Communicate directly with Sales, Accounting, Housekeeping and Reservation and provides them with all relevant/ needed information
Awareness of room status and also the competitors’ status.
Optimises the occupancy rate and average room rate.
Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices.

Qualifications Your experience and skills include:

Previous Front Office experience in supervisory/management capacity in a 5 star or Luxury property is required
Service focused personality is essential and previous leadership experience required
Prior experience working with Opera or a related system
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts, actions and opportunities clearly with strong networking skills
Ability to lead by example, believe in a strong team culture and set the scene for high performance.

Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit . Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS #J-18808-Ljbffr

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Hiring company

Pullman Hotels & Resorts

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Duty Manager

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Hiring company

Pullman Hotels & Resorts

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