D365 Business Central Practice Director

Organizational Description: At Cambay Solutions LLC, everything we do, every day adds fuel to exceptional digital customer experience. We do this by utilizing our technology expertise to enable our clients to deliver an exceptional experience to their customers. Position Overview: The Business Central Practice Director will be responsible for overseeing the overall operations, strategic direction, and growth of the Business Central practice within the organization. This individual will work closely with executive leadership, sales teams, project management, and consulting teams to deliver innovative ERP solutions that align with client needs and business goals. Key Responsibilities: Leadership & Strategy: -• Develop and implement a strategic plan to grow and enhance the Business Central practice. • Lead, mentor, and manage a team of Business Central consultants, project managers, and other team members. • Act as a trusted advisor to clients, offering expertise in Business Central and helping them optimize their ERP solutions. • Collaborate with executive leadership to align practice objectives with the company’s overall business goals. Client Engagement & Relationship Management: • Build and maintain strong, long-term relationships with key clients and stakeholders. • Lead pre-sales discussions and presentations to prospective clients. • Provide high-level guidance and problem-solving expertise during project delivery. • Oversee client success post-implementation to ensure the highest level of service and satisfaction. Operational Excellence: • Ensure smooth execution of Business Central implementations from discovery through to post-go-live support. • Drive the continuous improvement of business processes and operational efficiency within the practice. • Develop best practices, standards, and methodologies for the delivery of Business Central projects. • Track and report on key performance indicators (KPIs) to measure the practice’s success. Team Development & Resource Management: •Foster a collaborative, high-performance culture within the team. •Recruit, train, and retain top talent within the Business Central practice. •Conduct performance evaluations, provide feedback, and drive professional development for team members. Financial Management: •Develop and manage the practice’s budget, ensuring profitability and resource optimization. •Drive business development and sales efforts for new and existing clients, ensuring revenue growth. •Participate in contract negotiations and pricing strategies for Business Central projects. Required Qualifications:

• Bachelor's degree in Business, Information Technology, or a related field (MBA or advanced degree preferred).
• 10+ years of experience in ERP consulting or project management, with a focus on Microsoft Dynamics 365 Business Central.
• Proven track record of successfully leading and managing an ERP practice or team, including overseeing multiple complex Business Central implementations.
• Strong understanding of Business Central functionality, architecture, and capabilities.
• In-depth knowledge of project management methodologies (Agile, Waterfall, etc.).
• Excellent communication, presentation, and interpersonal skills, with the ability to engage stakeholders at all levels.
• Strong leadership skills, with the ability to inspire and motivate a team to achieve common goals.
• A customer-focused mindset, with a demonstrated ability to build long-term client relationships.