Service Desk Agent

My client is a large professional who provides a range of services and solutions. They are seeking a service desk Co- Ordinatorfor immediate start to look after the Ireland and UK support of the business. The success candidate will provide end to end support to their customers to ensure there business needs are met. Candidates must have customer service, call centre background or have worked in reception/front of house for 2 years. This is a fast-paced role and experience is required. The successful candidate will be required to Provide excellent customer care to our clients customers Create reports Trouble Shoot and create solutions Provide flexibility for clients with requirements Answer tickets Provide a range of services around the clients space management needs Provide onsite customer support where required Respond to clients within SLAs The ideal candidate will be required to have Previous customer care experience within hospitality, call centre or a receptionist background is a must at last 2 years Excellent communications skills Ability to work on own initiative and solve problems Good team player Skills: "customer service" "business support" "admin"