Delivery Operations and Executive Assistant

Job Title: Delivery Operations and Executive Assistant Location: South Africa (Fully Remote) UK Working Hours: 8:30AM-5:30PM (UK time) About Our Client: Our client was founded in 2018. Following first-hand experience  as CFOO of a 60-person consultancy,our client was inspired to help other consulting firm leaders develop their teams. Joined in 2023 another consultant, they now manage this thriving, global training business and international team. Their world-class pool of trainers are all active consultants with experience in the top management consultancies, including Bain, McKinsey, BCG, and the 'Big Four' (PwC, EY, KPMG, Deloitte). When you work with our client, you can trust that they understand the demands of consulting and the support you need. Job Description: Our client is looking for a Delivery Operations and Executive Assistant to join their growing team. The role requires an expert in organization, time management and multi-tasking. 

• Takes a lead role in orchestrating Training engagements, providing  operational and administrative support.
• Liaises with trainers, clients and learners by email, phone, and Slack.
• Ensures all live training logistics are handled & issues resolved
• Manages routine operational processes independently, using digital tools and automation as appropriate
• Contributes to the development of operational policies
• Manages diary and inbox for 1 or 2 Managing Directors
• You will be responsible for the smooth-running of many areas of the business most importantly ensuring that everything is in place for our live training delivery.
• You will make a major contribution to delighting our clients and learners and building our reputation.
• You will also take ownership for key internal processes, including email & diary management and prospect /lead administration, as well as supporting our community engagement and reporting processes.
• You are expected to meet the Good level of Core Capabilities and Operations & EA responsibilities.

Requirements

• Great communication skills
• You have worked in a similar role (operations or executive assistant, training facilitator ect.)
• You have worked in a fast-paced environment.
• You have experience working remotely.
• You are organized and manage your time well. 

Benefits