People Services Team Lead

People Services Team Lead Sanderson is working in partnership with its Insurance Client to recruit for an exciting opening as Team Lead, for a skilled HR professional to lead and oversee the People Services Team. Responsibilities will include: Oversee all aspects of people management, including motivating, managing, empowering, and coaching the team to meet KPIs, targets, objectives, and business plans, while evaluating training needs as necessary. Administer HR elements of payroll, pension, leave, and annual compensation cycle with accurate record-keeping and quality checking processes. Ensure that work tasks are well organised, prioritised, and delegated to the people services advisors on a daily basis, ensuring work is completed within agreed SLA's. Responsible for managing key HR tasks, including sickness and absence reporting, monthly reports to managers, maintaining confidential personnel files, onboarding new employees, and processing leavers. Providing a second level response for colleagues responding to complex queries. Review of current HR processes and our operations services sharing innovative solution and identifying efficient and effective processes and procedures that can be implemented. Define KPI's - develop metrics and service level agreements for core work and transactions, ensuring the right measures are in place to track and trend individual performance and team delivery against objectives. Support the wider HR team with ad hoc requests and provide guidance to managers on process guidelines, including complex escalated issues. Support the development and maintenance of Standard Operating Procedures and compliance with legislation. Collaborate with third-party suppliers for solid reporting and good working relationships. Lead on HR projects outside of BAU activities. Experience 5+ years within HR Generalist function and preferably experience of leading a high performing HR Team. Solid understanding of Ireland/UK Employment law and visa/work permits desirable. CIPD qualification is required, with a degree in business or HR desirable. Team Lead Experience. Skills: Team Lead HR Generalist