Operations Manager

Full time at a Laimoon Verified Company in UAE

Posted on February 8, 2025

Job details

Bachelor of Business Administration (Management) Nationality: Any Nationality Vacancy: 1 Vacancy

Job Description

Coordinate with the Sales and Operations teams to ensure a smooth documentation process.
Develop and implement efficient business processes, including workflows for business registration, licensing, and regulatory requirements.
Organize workflow, delegate tasks, and ensure team members understand their responsibilities.
Address complaints, resolve issues, and monitor employee productivity.
Provide constructive feedback, coaching, and leadership to maintain team cohesion and productivity.
Set performance goals, conduct evaluations, and manage team responsibilities effectively.
Regularly update daily work status and ensure clear communication with Sales and Management teams.
Submit weekly work status reports to management and ensure timely delivery of action points.
Oversee and format SOPs, forms, and work instructions in line with company standards.
Diligently follow up on official approvals, ensuring timelines are met.
Stay updated on SOPs, rules, regulations, and new information impacting operations.
Handle client relations by understanding needs, ensuring satisfaction, and addressing concerns.
Update and manage work status in CRM systems like Salesforce daily.
Ensure accurate document uploads by the Operations team in Salesforce CRM.
Manage free zone transactions, visa, and licensing processes as required.
Conduct PRO works when needed and utilize manpower efficiently.
Observe, review, and analyze processes to identify inefficiencies and implement improvements.

Requirements

Proven experience in operations management, preferably in business setup industry & accounting, auditing firm.
Strong leadership, organizational, and communication skills.
Proficiency in CRM tools like Salesforce.
Familiarity with UAE regulatory requirements, free zone processes, and visa documentation.
Ability to streamline workflows and implement SOPs effectively.
Client-focused mindset with excellent problem-solving skills.
Bachelor’s degree in Business Administration, Operations Management, or a related field is preferred.

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Operations Manager

Job details

Job Description

Requirements

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Hiring company

Confidential company

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