Quality Improvement Executive, Dublin
Job details
The Medical Council are recruiting for a Quality Improvement (Executive Officer Grade) within the Education and Training Directorate for a 12-month fixed term contract. The Education and Training Directorate takes the lead for the Medical Council on quality assuring medical education and training in Ireland across the continuum, which spans the undergraduate, intern and specialist training stages of professional development. This includes the approval of programmes of medical education leading to the award of a basic medical degree and specialist training programmes together with the medical schools and postgraduate training bodies which deliver those programmes. The role reports to the Quality Improvement Manager within the Education and Training Team. The role also works on cross directorate projects as led by the Head of Quality Improvement. The post will also provide support to the Director of Education and Training, including acting as dedicated administrative support to the Education and Training Committee. Key responsibilities will include:
- Understanding and applying the standards, legislation, and framework relevant to inspections/accreditations.
- Supporting daily administrative functions of a significant change programme, such as coordinating and administering meetings, liaising with stakeholders, collecting and analysing data, reporting on outcomes, drafting quantitative and qualitative reports, and providing support to project teams as directed.
- Arranging, scheduling, and supporting meetings including managing attendance, taking notes, the drafting of minutes and any other work arising.
- Assisting management in drafting high quality accurate reports and committee papers to agreed timescales.
- Organising, executing, and supporting specific tasks and ongoing procedures in Education and Training in line with the business plan and operational policies.
- Compiling and distributing information and documentation as required.
- Coordinating travel and accommodation arrangements.
- Providing administrative support to the Committee as required.
- Preparing briefing papers, research material and website content, including analysing data/statistics.
- Maintaining relevant database and ICT systems, including document filing.
- Responding to correspondence received via the directorate email or escalating as appropriate.
- Active participation in continuous improvement within the directorate and any wider organisational projects as may be required.
- Any other duties as may be assigned from time to time.
- At least 2 years satisfactory experience in an administrative role, one of which includes experience in an organisation which operates procedures and activities within a statutory framework.
- Proficiency in MS Office (MS Word, MS Excel, and diary management).
- Experience of writing minutes or reports is essential, it is desirable that this includes publication of such or sharing with third parties.
- A third level qualification is desirable but not essential.
- Project management qualifications and/or project support experience would be an advantage.
- A self-starter, able to work off own initiative, handle multiple conflicting priorities within tight timeframes and contribute to high quality services, whilst also able to work within a team.
- Strong interpersonal and communication skills, both written and verbal.
- A demonstrable capability and sensitivity to manage key business relationships as the role involves a high degree of interaction and collaboration with stakeholders.
- Strong intellectual, analytical and thinking skills.
- Excellent time management skills with the ability to multi-task.
- Anticipates needs, personal accountability, proactive and resourceful.
- Flexible, adaptable, and comfortable with change.
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