Sales Operations Senior Lead

Most companies try to meet expectations, dunnhumby exists to defy them. Using big data, deep expertise and AI-driven platforms to decode the 21st century human experience – then redefine it in meaningful and surprising ways that put customers first. Across digital, mobile and retail. For brands like Tesco, Coca-Cola, Procter & Gamble and PepsiCo. We’re looking for a Sales Operations Senior Lead who expects more from their career . It’s an opportunity to work with a market-leading business to explore new opportunities for us, deliver a best-in-class sales process and be the keystone to success of the retail media business. Joining our team, you’ll work with world class and passionate people to support our sales team by contributing to all sales operations with primary responsibilities across sales analytics, sales process optimization, and data and technology solutions. You will ensure sales data indicators are analysed and communicated effectively to maximise advertising sales potential. The role will develop close relationships with our internal sales team and third-parties to support the budgeting, forecasting and reporting throughout the year and to ensure campaigns are delivered as efficiently as possible from pre-sales to post-campaign measurement. What you’ll be working on

• Developing a deep understanding of our sales performance across clients and categories and work closely with our sales teams to provide insight into opportunities to grow sales, including regular deep dives and surgeries as required
• Work in partnership with our finance and product teams to define requirements for the development of dashboards and other regular reporting frameworks, providing reporting of sales performance to all levels of the organisation
• Use data to analyse sales KPIs across teams and product areas, enabling a full understanding of our sales performance, and feed this insight into Sales and Product teams to drive future strategy
• Develop an in depth understanding of our sales tracking and CRM systems and help define requirements for future tooling
• Own the end-to-end sales process to ensure that all campaigns are delivered efficiently and accurately in line with CPG briefs and continuing to improve the process.

What we expect from you

• Experience working in a media sales organisation in a sales operations role
• Strong commercial background and proven experience in partnering with sales teams to drive commercial success
• Comprehensive understanding of digital or retail media advertising ecosystem
• Proven experience working with cross-functional teams including finance and product teams
• Forward thinking and self-driven with a strong “can do” attitude.
• Fluent French Speaker

What You Can Expect From Us We won’t just meet your expectations. We’ll defy them. You’ll get to work in an internationally collaborative environment alongside teams of ambitious, inquisitive, and forward-thinking individuals. In addition, you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not. Plus, thoughtful perks, like early finish Friday and your birthday off. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Women’s Network, dh Proud, dh Parent’s & Carer’s, dh One and dh Thrive as the living proof. Everyone’s invited. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)