Bilingual Customer Service Representative (Insurance Industry)

Bilingual Customer Service Representative (Insurance Industry) Location: Fully Remote (must live in the GTA) Our client, a Toronto-based company is seeking a Bilingual Customer Service Representative to join their growing team. Why Join our client?

• Fully remote work opportunity
• Work for a respected leader in the insurance industry
• Comprehensive health benefits package
• Fitness reimbursement program
• RRSP matching

Working Hours

• Must be flexible to work: Monday to Friday, between 8:00 AM to 8:00 PM
• One Saturday shift per month: 10:00 AM to 3:00 PM

Your Responsibilities

• Responding to phone inquiries from members and providers
• Managing various administrative requests from clients
• Resolving issues following internal guidelines
• Assisting clients with policy changes
• Setting up and updating client accounts
• Performing other administrative duties as required

Qualifications:

• Fluently bilingual in French and English (verbal and written)
• 1–2 years of customer service experience
• College Diploma or University Degree
• Proficiency in MS Office
• Previous experience in the insurance industry (strong asset)

Submit your resume today to be considered for this exciting opportunity! About BlueSky Personnel Solutions BlueSky Personnel Solutions is an equal-opportunity employer. We encourage and welcome applications from individuals with disabilities and are committed to providing accommodations during every stage of the hiring process. To request an accommodation, please contact us directly. While we appreciate all applications, only candidates selected for pre-screening or interviews will be contacted.