Application Support Engineer (MERN) - Immediate
Job details
CES is an Information Technology (IT) Consulting Organization located in the USA & India. We provide digital transformation services that add value to our customers. As an organization, we are in an exponential growth phase with a consistent focus on continuous improvement, process-oriented culture, and a true partnership mindset with our customers. We are looking for the right qualified and committed individuals to play an exceptional role as well as to support our accelerated growth. You can learn more about us at: Shift Timing - Rotational Shift (24/7) Job Role: We are looking for a Application Support Engineer to join our team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectations into interactive web apps. You’ll be an exceptional problem solver and take responsible actions in ensuring the application is optimized in technology and delivering the best user experience. Responsibilities:
- Perform regular maintenance tasks such as code updates, security patches, and database management
- Collaborate and resolve bugs or performance bottlenecks
- Assist in the deployment and configuration of new features or infrastructure changes
- Monitor system performance, logs, and metrics to proactively identify and address potential problems
- Participate in on-call rotations to ensure prompt response to critical issues
- Contribute to the continuous improvement of our development and operations processes
- Maintain and update the knowledge base, SOPs, and issue resolution tracking system
- Identify areas for improvement in our support processes and recommend solutions
- Experience in Software development or production support with strong knowledge of SDLC.
- Strong understanding of server-side technologies (e.g., Node.js, etc)
- Experience with relational and NoSQL databases (e.g., MongoDB, PostgreSQL)
- Door Pick up and Drop will be provided
- Lunch, Snacks and Dinner will be Provided
- Insurance Benefits for Self and Dependents
- Certifications can be done once a year
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