Service Now -ITOM

Company Description LIVE CONNECTIONS is a search and recruitment organization with over 27 years of cumulative recruitment experience in finding and placing professionals across various sectors and functions. We have placed over 65,000 people across 350+ clients in multiple countries, including four branches in Singapore, UAE, Qatar, and India. Our success stems from having a professional, intelligent, well-trained, customer-centric team of engineers and MBA's who specialize in creative sourcing techniques, maintaining a vast, validated database of candidates, and providing a robust, internally built search engine that reduces turnaround time significantly. Role Description This is a full-time on-site role as a Service Now- ITOM located in Hyderabad for our Client . Experience - 7+ Years Work Mode - Hybrid Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods. As a ServiceNow Developer ITOM , you will work to craft, configure, script, and lead the technical solution on the ServiceNow platform to ensure a successful deployment for our customers. You will work closely with the Platform Architect to refine ServiceNow platform requirements (Stories), and complete the development of the agreed upon solution. Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. Experience configuring various types of discovery: CI Discovery, Cloud Discovery, Serverless Discovery Experienced in implementation of ITOM solutions using industry best practices. Hands-on development includes creation, configuration and customization of patterns, Discovery Schedules, probe, sensors, and Event rules. MID Server management experience. Understanding of Configuration Management related activities related to data validation and health. Experience configuring discovery patterns and understanding when not to customize a discovery pattern. Perform day-to-day administration of the ServiceNow Service Mapping tool, including mapping additional defined business services into the tool. Work with Application SMEs to capture entry point data for key business applications. Work with Service Owners and SMEs to ensure developed service maps are related to the appropriate Service and Service Offerings. Identify potential Service Mapping candidates based on horizontally discovered data. Work with the internal ServiceNow development team to create, test, and deploy new discovery patterns. Interested candidates please share their profile at Anjana.V@livecjobs.com or connect with us 7386971110/ 73866 91110.