IT Engineer Associate
Job details
· Provide hardware support and services to colleagues. · Manage basic stock of IT equipment and place orders as necessary. · Possess knowledge of Microsoft Active Directory (ADDS) and Firewall Administration, particularly with Sophos. · Offer hands-on assistance with system setup onsite or guide users through the process remotely. · Assist with installation and integration processes, address security issues, and manage program upgrades. · Provide remote technical support and troubleshooting via phone or chat. · Attend to various ad-hoc IT support requests as needed.
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