Meetings & Events Coordinator

Full time at Accor in Saudi Arabia

Posted on February 7, 2025

Job details

Company Description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.

Job Description

Job Purpose This position is responsible for developing the hotel’s events business by analyzing the market demographics, proposing solutions and strategies to drive events sales and revenue. The Events Coordinator must also be resourceful in promoting and pitching sales to potential clients through various channels while maintaining a good customer base and clientele relationship. He/she will plan and execute each event while ensuring the best return value for the hotel. Primary Responsibilities Events Management

Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions
Develop lead sources through prospecting, referrals, trace files, and cold calls
Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance
Conduct site inspections with prospective and existing clients
Develop and implement new sales strategies, tactics and action plans for account base
Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients
Manage events from the beginning to the end, process all the information pertaining to bookings (to include but not limited to):

Electrical, internet, telecom, audio-visual and exhibit requirements
Obtain guarantees of food and beverage events from Banquets and kitchen
Prepare creative menu proposals with the Chef while keeping in mind food cost, labor cost and kitchen facilities

Maintain and update current account information records
Ensure rooming list is received 30 days prior to arrival with updated billing instructions
Ensure that deposits/cancellation fees where applicable are forwarded to the Accounting department
Disseminate event information to the appropriate departments via memos, emails, banquet event orders, directives and rooming lists in a professional and timely manner
Conduct daily meeting to review event contracts to ensure last minute changes are communicated accordingly
Conduct pre-conference meetings to ensure that key departments are fully aware of relevant details
Maintain visibility throughout events and be the on-site client liaison
Follow up post-event to address any issues whilst soliciting return business
Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the Hotel
Prepare weekly, monthly, quarterly and annual reports as required.

Team Management

Interview, select and recruit direct reports
Identify and develop team members with potential
Conduct performance review with the team
Constantly monitor team members’ appearance, attitude and degree of professionalism
Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

Be fully conversant with hotel fire & life safety/emergency procedures
Attend all briefings, meetings and trainings as assigned by management
Maintain a high standard of personal appearance and hygiene at all times
Be aware of the hotel fire & life safety/emergency procedures
Perform other reasonable duties assigned by the assigned by the Management

Main Complexity/Critical issues in the Job

Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests
Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed

Qualifications

Knowledge and Experience

Diploma in Tourism / Hospitality Management / Events Management
Minimum 3 years of experience in group, catering and conference sales or 1 year of experience in a similar capacity with proven track record
Excellent reading, writing and oral proficiency in English language
Proficient in MS Excel, Word, & PowerPoint

Role Restrictions: Due to Job Nature and Local Market, preferences will be given to the Saudi Candidates.

Additional Information

Competencies

Strong leadership, interpersonal and training skills
Good communication and customer contact skills
Service oriented with an eye for details
Ability to work well in stressful & high-pressure situations
A team player & builder
A motivator & self-starter
Well-presented and professionally groomed at all times

We are an inclusive company and our ambition is to attract, recruit and promote talent. #J-18808-Ljbffr

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Meetings & Events Coordinator

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Meetings & Events Coordinator

Job details

Company Description

Job Description

Qualifications

Additional Information

Apply safely

Hiring company

Accor

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