IT Operations Manager - Royal Diriyah Golf Club

Full time at Golf saudi in Saudi Arabia

Posted on February 7, 2025

Job details

IT Operations Manager - Royal Diriyah Golf Club

Design, implement, support, and maintain IT infrastructure systems (Network servers and devices, E-mail, Internet, IP telephony, video/audio conferencing, data storage, etc.).
Oversee installation and configuration of IT infrastructure systems.
Coordinate with IT vendors to obtain proposals for IT infrastructure requirements.
Ensure the implementation of IT standards and security policies for both software and hardware.
Carry out approved IT plans and programs to achieve set objectives.
Actively participate in system design; implement backup and disaster recovery plans to maintain high system availability and prevent interruptions.
Supervise the process of granting user access to systems and IT resources.
Evaluate and recommend service level agreements (SLAs) with outsourced service providers (systems support, data communications, LAN/WAN solutions, internet services, etc.).
Follow up on IT services delivered by vendors/subcontractors and ensure quality and timeliness.
Identify and recommend hardware/software purchasing requirements.
Monitor data growth and upgrade data storage solutions according to business needs.
Ensure the readiness and efficiency of network systems.
Monitor network security and report any security concerns.
Prepare periodic reports on support activities and achievements.
Assign tasks, monitor service quality, and ensure compliance with approved IT policies/procedures.
Supervise technical support staff by planning schedules, assigning tasks, setting priorities, and providing motivation/support.
Provide assistance, advice, and problem-solving expertise to the technical support team.
Ensure knowledge sharing among technical support staff.
Liaise with IT vendors to guarantee the delivery of required products/services.
Conduct performance appraisals for direct reports in line with performance management processes.
Handle any other tasks within the department as assigned.

Qualifications:

Bachelor’s or Master’s degree in IT or a related field (Required).
7–10 years of experience in IT operations, with added expertise in HR and Finance systems.
Proven experience as an IT Manager in the information technology sector.
Relevant IT certifications (PMP, ITIL, CCNA, MCSE) are a strong advantage.
Industry background in F&B, hospitality, or facility management is highly desirable.

Skills and Competencies:

Strong technical skills in IT infrastructure and operations.
Excellent project management skills.
Outstanding communication and negotiation abilities.
Solid organizational skills including attention to detail and multitasking.
Leadership and supervisory capabilities.
Effective problem-solving skills.
Ability to work methodically and meet deadlines.
Teamwork and collaboration skills.
Proficient command of English.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology, Analyst, and Management

Industries

Sports Teams and Clubs and Golf Courses and Country Clubs

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Hiring company

Golf saudi

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IT Operations Manager - Royal Diriyah Golf Club

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IT Operations Manager - Royal Diriyah Golf Club

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Home Saudi Arabia IT Operations Manager - Royal Diriyah Golf Club

Home Saudi Arabia IT Operations Manager - Royal Diriyah Golf Club

IT Operations Manager - Royal Diriyah Golf Club

Job details

IT Operations Manager - Royal Diriyah Golf Club

Seniority level

Employment type

Job function

Industries

Apply safely

Hiring company

Golf saudi

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