Model
Full time
at Abroad Work
in
UAE
Posted on February 7, 2025
Job details
WHR Service (Exec Search) aids employers to attract & attach the very best worldwide abilities across all sectors.
Job Description
(Ajman, United Arab Emirates) Looking for Front Desk Representative for a 5-star resort. Responsibilities:- Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges utilizing computerized Front Office systems.
- Provide prompt, polite, and reliable service to all guests, achieving a high level of customer satisfaction through tailored service from arrival till departure.
- Conduct in-room and hotel orientation and assist guests with hotel activity inquiries/requests.
- Maintain up-to-date knowledge of hotel information and local services, including operating hours, promotions, events, attractions, and any allied information to respond to guest queries.
- Maintain awareness of rate levels to be sold on a daily basis and the occupancy levels.
- Demonstrate a complete understanding of the hotel's policies, procedures, and service requirements, as well as a full understanding of the hotel facilities and happenings.
- Ensure guests are personally welcomed by name, if known, and escorted to their room to make them feel expected and welcomed.
- Accurately provide Front Office cashiering requirements and follow all laid down systems, policies, and procedures.
- Maintain the privacy of all guests by ensuring that no details of the guests are divulged.
- Ideally candidates who can speak Arabic or Russian.
- Language Skills Needed: Opera Knowledge.
- Basic Salary: AED 2,100 Monthly
- Accommodation: Provided
- Transportation: Provided
- Annual Paid Leave: 30 Days
- Employment Visa: Provided
- Flight Tickets: Provided
- Medical Insurance: Provided
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