{null, Unit coordinator - Variable Channels (Outsource Role)} | Dubai, UAE
Full time
at ADIB - Abu Dhabi Islamic Bank
in
UAE
Posted on February 7, 2025
Job details
Unit Coordinator - Variable Channels (Outsource Role)
Company: ADIB - Abu Dhabi Islamic Bank Location: Dubai, United Arab Emirates Job Description Role: Unit Coordinator - Variable Channels Role Purpose: To enhance support functions to frontline staff by timely & error-free processing of DSU Asset finance while abiding by ADIB Policies & Procedures. Key Accountabilities of the Role:- Meet the KPI as defined by management on asset file processing for CRM approvals/RFO/Card center disbursements.
- Ensure all applications entered into the system are error-free and compliant with policy.
- Ensure cases are proposed under ADIB Product, Policy & Procedures, due diligence, and bank's Dos & Don'ts policies.
- Communicate with the frontline if the proposal violates policy and resolve discrepancies.
- Re-submit rejected cases to the relevant department ensuring all rejection reasons are fully covered.
- Maintain defined MIS as per business requirements.
- Handle ad-hoc requests as per business requirements.
- Identify and close process gaps to improve efficiency and ensure a seamless customer experience.
- Adhere to ADIB policies and procedures.
- Attend assigned training for self-development.
- Broad knowledge of retail banking products & services.
- Business communication skills.
- Proficient in MS Office.
- Good knowledge of UAE banking practices, regulations & risks.
- Computer skills, typing skills, management information skills, and ability to handle stakeholder and internal customer relationships maturely.
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
