Sales Operations Associate

Full time at Bayut.com in UAE

Posted on February 7, 2025

Job details

Roles and responsibilities

Lead Management:

Maintain and manage sales databases by taking ownership of documentation;
Verify the existing pools and assign the clients to the Account Managers based on location and language preferences as per rotations;
Maintain, update, and edit client's information;
Assist with supporting new business onboarding through account set-up & going live;
Provide operational support & point of contact assistance to our clients;
Monitor and report on credit utilisation for account managers;
Manage failed payments, contract activations/cancellations, client documentation.

Business Enablement:

Support in onboarding and educating new and current account managers;
Set up methodologies and processes on an ongoing basis;
Share reporting on operational performance to provide insights to streamline the processes;
Utilise all business tools made available to you, such as Sales CRM, Learning Management System, Product updates, etc;
Provide Sales/Account Managers with appropriate insight into issues and opportunities associated with their accounts;
Work with our sales team to improve our sales process and help us close more sales opportunities;
Collect and examine data by using the information gathered to create coherent, intelligent reports;
Present the reports to your team and management;
Provide actionable insights to guide the sales and marketing teams;
Use performance data to pinpoint gaps in knowledge or skills of the sales team.

Technical Support and Ops Support:

Serve as the sales team's liaison to the Sales ops and operation teams to gather feedback and report issues;
Liaise with relevant teams for features and value-added services for effective execution.

Desired candidate profile

Minimum of secondary education. Bachelor's degree preferred.
1 - 3 years of experience in Sales Operations, Sales enabler position.
Experience in e-commerce/classified space/ pricing strategy is a must.
Account management experience.
Knowledge of CRM software.
Proficiency in Excel is preferred.
Current knowledge of real estate industry trends and regulations.
Excellent communication skills.
Background in customer service/sales.
Experience working closely with diverse groups of people.
Possesses strong problem-solving skills.
A self-starter and a great team player.
Accuracy and attention to detail.
High standards, highly motivated, and attention to detail are a must in order to produce quality work.
The ability to multitask, work in a fast-paced environment, and meet deadlines.
Ability to work under pressure and establish priorities.

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Hiring company

Bayut.com

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Sales Operations Associate

Job details

Roles and responsibilities

Desired candidate profile

Apply safely

Hiring company

Bayut.com

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Home UAE Sales Operations Associate

Sales Operations Associate

Job details

Roles and responsibilities

Desired candidate profile

Apply safely

Hiring company

Bayut.com

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