AMBULATORY CARE REPRESENTATIVE I

Full time at King Faisal Specialist Hospital and Research... in Saudi Arabia

Posted on February 6, 2025

Job details

Posted on Monday, 27 January 2025, 27 Rajab 1446 Apply by Tuesday, 11 February 2025, 12 Shaban 1446 Location Riyadh Department/Section Registration Section Ensures that patient access, acceptance, registration, eligibility and financial status are in line with Hospital policies and that they are completed in a timely manner through coordination with physicians, nurses and other health care providers.

Essential Responsibilities and Duties

Receives and greets patients, employees or visitors as they arrive in the clinic and provides information & directions.
Obtains necessary information, determines and directs the concerns of caller to appropriate areas.
Opens medical records for new patients.
Reviews and responds to correspondence regarding eligibility for treatment.
Receives, interviews, and assists patients/families prior to submitting medical referral paperwork and explains KFSH&RC Eligibility policy.
Performs all appointment services and admission functions.
Registers and initiates the required action on all financial letters coming from the Royal Families, Royal Cabinet, companies, General Medical Committees, embassies, and other sources.
Registers and confirms patient’s visit using computer system, and takes necessary action for patient’s check-in.
Receives walk-in patients and takes necessary action for them.
Retrieves patient information from the system as necessary.
Verifies patient’s eligibility status; makes sure that patient is eligible for the specialty he/she is referred to.
Coordinates with other hospital staff while booking appointment to make sure the patient’s appointments are close to each other, like X-ray or Endoscopy, etc.
Participates in the orientation of new employees as required.
Follows all hospital-related policies and procedures.
Participates in self and others’ education, training, and development, as applicable.
Performs any other related duties as assigned.

Education

Bachelor’s Degree or IPA Diploma in Hospital Administration or other related discipline is required.

Experience Required

One (1) year of related experience with Bachelor’s Degree or three (3) years with IPA Diploma is required.

Other Requirements (Certificates)

Saudi National only. #J-18808-Ljbffr

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