Home UAE Senior Customer Care Executive

Home UAE Senior Customer Care Executive

Senior Customer Care Executive

Full time at STS Group Dubai in UAE
Posted on February 6, 2025

Job details

Responsibilities:

  • Receiving or making a high volume of calls from or to customers.
  • Striving to achieve first call resolution and maintain the quality of service provided by the call center.
  • Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution.
  • Responding efficiently to customers and creating a positive experience.
  • Remaining calm and professional while dealing with angry customers and providing them with the best solutions to resolve their issues.
  • Joining a team of Call Center Customer Service Representatives and building a positive relationship of teamwork, trust, and excellence.
  • Understanding and using the required software, reports, tools, and metrics.
  • Transferring and escalating the calls to the appropriate department if needed, such as sales.
  • Participating in training and striving to increase and improve existing skills.
  • Adhering to all company policies and procedures.
#J-18808-Ljbffr

Apply on company website
Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
See All STS Group Dubai Jobs
Improve your chance to get this job. Do an online course on Customer service starting now. Claim $10 promo towards online courses. See all courses

Similiar Jobs that might interest you

Senior BMS Engineer

 NES Fircroft

... Fircroft !!! Role:  Senior BMS Engineer Location: KSA Contract ... , Exhaust Fans, VAVs Engineering Outputs: Familiarity ...

UAE 30 days ago

Apply on Jobsite

Camp Boss senior

 Global Projects Services AG

... Hail and Ghasha Job Title: Senior Camp Boss Location: UAE, ... is a global leader in engineering services for the design, ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

... Seniority: L1 L2 L3 Area: Engineering Family: 4297_Mater. & Corrosion Engineering ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

... the world's leading engineering staffing provider spanning ... our clients with the engineering and technical expertise they ...

UAE 30 days ago

Apply on Jobsite

Mission • During the contract execution phase, analyze and manage the contract terms, exploring contractual solutions ...

UAE 30 days ago

Apply on Jobsite

Commissioning Offshore System Operator

 Global Projects Services AG

... is a global leader in engineering services for the design, construction ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

Instrument Technician

 Global Projects Services AG

... is a global leader in engineering services for the design, construction ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

... Production Facility Projects/ EPC Projects Engineering knowledge/degree/experience (Mechanical , Electrical ...

UAE - Dubai 30 days ago

Apply on Jobsite

Logistics Specialist

 NES Fircroft

... the world's leading engineering staffing provider spanning ... our clients with the engineering and technical expertise they ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

Marine Pilot

 Confidential

Education: Master Mariner (FG) class I Experience & Skills A minimum of 10 years Sea going experience as officer of ...

UAE 30 days ago

Apply on Jobsite

Procurement Specialist

 NES Fircroft

... the world's leading engineering staffing provider spanning ... our clients with the engineering and technical expertise they ...

UAE - Dubai 30 days ago

Apply on Jobsite

Commissioning Planner

 NES Fircroft

... the world's leading engineering staffing provider spanning ... our clients with the engineering and technical expertise they ...

UAE - Dubai 30 days ago

Apply on Jobsite

Non-Operated Operations Excellence specialist

 International Development Company Manpower Supply

... . Prepare and present reports to senior management and stakeholders. Risk Management ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

Non-Operated Cost Engineer specialist

 International Development Company Manpower Supply

... project plans and engineering solutions. Review cost ... and issues to senior management. Regulatory Compliance: ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

... application of basic engineering principles and adherence ... Entry-Level Job Family: Engineering/Science/Technology Product ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

... undergraduate degree in engineering, business administration or ... Hire Job Family: Engineering/Science/Technology Product ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

... application of basic engineering principles and adherence ... Entry-Level Job Family: Engineering/Science/Technology Product ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

... Degree in STEM (Science, Technology, Engineering and Mathematics) or other related ...

UAE - Dubai 30 days ago

Apply on Jobsite

... Interfaces with the MWD engineer to ensure BHA ... Experienced Hire Job Family: Engineering/Science/Technology Product ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite
See All Senior Jobs
Jobs
Courses
UAE
Middle East
Asia
Europe
Australia
Africa
The Americas
Global
Promote courses on Laimoon Promote your courses
Free virtual classroom software

Copyright 2025 © Laimoon.com Privacy Policy   -    Terms Of Use

Feedback Feedback