Admin Sales Assistant - (ZR_19594_JOB)

BruntWork | Full time: 35 paid hours per week or more

• Work Timezone - Must be a City eg London Nevada
• Work Schedule Fixed Schedule
• Job Type Full time: 35 paid hours per week or more
• Date Opened 01/30/2025
• Remote Job
• Industry Other

Job Description

This is a remote position. Schedule:

• 40 hours a week, 8 hours per day
• Monday - Friday 8:00 AM - 5:00 PM Reno, NV Time includes 1-hour unpaid lunch

Job Description Embark on an exciting career as a Customer Service and Sales Representative in a thriving cleaning solutions company. In this pivotal role, you’ll be the voice and face of the company, managing a diverse range of client interactions across multiple channels. Your days will be filled with engaging conversations, problem-solving, and contributing directly to the company’s growth. This position offers a unique blend of customer service and sales, allowing you to develop a wide array of skills while working in a flexible, virtual environment. If you’re passionate about delivering exceptional customer experiences and have a knack for sales, this role provides the perfect platform to showcase your talents and drive your career forward. Responsibilities

• Serve as the primary point of contact for clients, handling inquiries via phone and email with enthusiasm and professionalism
• Master the art of managing diverse call types, including job inquiries, sales calls, and customer service issues
• Utilize cutting-edge questionnaires and templates to gather crucial information and provide tailored responses to potential clients
• Become an expert in the company’s services, confidently guiding customers through pricing information and service options
• Play a key role in lead generation by inputting valuable customer data into the company’s CRM system
• Collaborate with various departments, directing complex inquiries to the appropriate teams for seamless customer support
• Champion the company’s commitment to rapid response times, ensuring customer satisfaction through prompt and effective communication
• Contribute to the company’s growth by identifying sales opportunities and nurturing customer relationships

Requirements

• Exceptional verbal and written communication skills in English, with the ability to engage customers effectively
• Proven track record in customer service and sales roles, demonstrating a customer-centric approach
• Tech-savvy individual comfortable with CRM systems and standard office software
• Self-motivated and capable of thriving in a virtual work environment
• Meticulous attention to detail and strong organizational skills
• Flexibility to work Wednesday to Sunday, embracing a schedule that allows for optimal customer support
• Ability to multitask and prioritize in a fast-paced environment
• Passion for problem-solving and delivering outstanding customer experiences
• Enthusiasm for learning about the cleaning industry and staying updated on company services

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