Senior Analyst - SAP [T500-15847]
Job details
About H.E. Services: At H.E. Services vibrant tech Center in Hyderabad, you will have the opportunity to contribute to technology innovation for Holman Automotive, a leading American fleet management and automotive services company. Our goal is to continue investing in people, processes, and facilities to ensure expansion in a way that allows us to support our customers and develop new tech solutions. Holman has come a long way during its first 100 years in business. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and up fitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Join us and be part of a team that's transforming the way Holman operates, creating a more efficient, data-driven, and customer-centric future. Read more about us < > Role & Responsibilities:
- Manage the integration, configuration, and performance of SAP Convergent Mediation by DigitalRoute.
- Monitor and troubleshoot data ingestion, rating, and billing processes to prevent revenue leakage.
- Collaborate with business users, QA, and SAP BRIM teams to resolve mediation errors and ensure transactional data integrity.
- Monitor SAP HANA database performance and implement tuning strategies to ensure high availability.
- Manage backup and restore processes and ensure data consistency across multiple environments.
- Write and optimize SQL queries to enhance reporting and performance of critical jobs.
- Monitor and manage system performance
- Coordinate with vendors and SAP support to resolve BASIS-related issues and incidents.
- Collaborate with integration teams to manage data flows between SAP systems, external platforms, and data warehouses.
- Implement logging and monitoring mechanisms to detect and prevent errors during data processing.
- Maintain detailed technical documentation for system configurations, processes, and troubleshooting steps.
- Identify opportunities to improve system performance, automation, and operational efficiency
- Minimum 3+ years of Java / Javascript development experience.
- Strong understanding of SQL, database concepts, and query optimization.
- Experience managing SAP HANA database performance, and system health.
- Knowledge of data flow management between SAP systems and external sources.
- Proven ability to troubleshoot complex technical issues and perform root-cause analysis.
- Strong documentation skills with attention to detail.
- Ability to work effectively with cross-functional teams and external vendors.
- Strong verbal and written communication skills to convey technical information clearly.
- Experience with SAP BRIM (Billing and Revenue Innovation Management) processes.
- Experience with SAP Convergent Mediation by DigitalRoute.
- Experience Linux BASH scripting, Python.
- SAP BASIS knowledge.
- Knowledge of BRF+ (Business Rule Framework plus) for designing and implementing business rules within SAP systems.
- Familiarity with DigitalRoute APIs and integration with SAP.
- Knowledge of automation tools and SAP Solution Manager for monitoring.
- Exposure to ITIL processes and incident management tools.
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