We are Hiring _ Personal Banker - NRI- Rajasthan, Madhya Pradesh & Gujarat

We are Hiring _ Personal Banker - NRI- Rajasthan, Madhya Pradesh & Gujarat Job Purpose He is responsible for Classic portfolio management by acquisition of new Classic customers and enhancement of the relationship by cross-selling products and services as per the profile & need of the customers. Acquiring family accounts and deepening the size of the relationship and retention of the customers by providing the best possible services and being the dedicated point of contact for these customers. So that We become the primary banker for these Classic relationships and maximize the share of wallet of these customers. Job Responsibilities(JR) Actionable Sales

• Maintain Daily Sales Report
• CH 106 and CH 104 Calling
• Structured bundled offering of Products and Services to the customer within the defined time line
• Ensure quality new acquisition on SA and CA for Resident/Non Resident
• Walk Ins
• Portfolio
• Referrals
• Friends
• Associates
• Family members
• Attrition control
• Includes persuading the customer to continue and if required renew FD’s
• Deepen by cross selling ‘sticky products’ like Demat, Bill Pay, Advisory.
• Ensure quality of relationship while flagging. Should be capable of maintaining eligibility
• Utilizing the sales resources (BDR/COEX) for optimal sales support
• Penetration of FD to unique customers
• Using Data-mine for cross-selling
• Sales of various Credit Cards
• Activation
• Pitch for enhancement of limits
• Promote active usage of credit cards
• Ensure that the customer avails of add-on card for his family members
• Sales of Third Party Products to the customers
• MF/Insurance/RBI Bonds
• Ensure that requisite certifications are done (NISM V-A)
• Sales of Asset Products
• Disseminating product information

• Activation: To ensure that all accounts savings and current account (non ABM branches) opened in the month are activated as per product definition at the end of the next month. All such accounts to maintain more than the required AMB
• Activation of LTD a/cs: To ensure that all LTD accounts are activated and remain in the same state month on month.
• Maintain the list of active and inactive customers for both CA and SB and engage with the customers for balance build up and cross sell.
• Calling of customers who have not transacted and know the reasons.
• Escalate to BM / Product on any change in market situation / threat from competition due to which customers have stopped operations.
• Corporate Salary: Calling on customers who transfer their salary a/cs to other banks immediately on credit
• To ensure such customers are engaged and brought back to bank fold
• To cross sell loan products with other banks for which such transfer may take place
• To cross sell investments to such customers by which they will tend to maintain balances
• Calling on Large Value Attrition:
• Customers who have attrited over a certain value (as defined by product) for both savings and current accounts to be called and reasons ascertained
• To impress upon customers to make us the primary bankers and ensure that all funds are retained.
• Includes persuading the customer to continue and if required renew FD’s
• Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite
• Ensure that the marketing analytics list on possible attrite, is called and retained

• Manage the benchmark no. of customers in the portfolio
• Extend Classic benefits to customers basis identification in eligibility lists/ LTR
• Ensure that individual customers are grouped and Customer To Group (CTG) Ratio is maintained on the portfolio
• By grouping them with their family members who already hold accounts with us
• By grouping them with their family members post selling liability products to the family members, if they do not have banking relationship with us
• Ensure that the Customer Group profitability is achieved
• Manage Band 1 and 2 customers and ensure that they are moved to Band 3 and above
• Enhance Values within each of the customer groups
• Online updation of CRMNext at every stage of customer contact on the portfolio
• Proactively raising the eligible customers to the classic portfolio within the prescribed product product programme
• Ensure that all classic customers within the portfolio are contacted

• Sufficient hands-on work experience of min. 3 years and above in banking industry.
• Should have min. 3 years experience in Retail branch banking sales
• Knowledge of basic banking functions and economy.
• Good communication skills