Accounts Receivable Supervisor

Position Summary: As an integral member of our WGI hospitality finance team and analytical team, Accounts Receivable Executive/Supervisor/Team Leader will be responsible in managing the hotel’s accounts receivable processes, ensuring timely and accurate billing, payment collections, and the overall management of guest accounts. The ideal candidate will be skilled in financial transactions, customer service, and able to handle a high volume of transactions in a fast-paced hospitality environment.AR Executive will maintain, update and navigate records and data management systems to resolve enquires and requests. The role demonstrates a high level of accuracy and efficiency and the ability to prioritize and manage own workload, enabling the provision of relevant and timely information and supports effective reporting and decision making within the functional area. Responsibilities:

• Obtains revenue by processing invoices, resolving missed payments, updating financial records, and effectively supervising staff engaged in similar activities
• Meets accounts receivable operational standards by contributing information to strategic plans and reviews
• implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements
• Meets accounts receivable financial standards by providing annual accounts receivable budget information, monitoring expenditures, identifying variances, implementing corrective actions
• Collects accounts by contacting customers referred by clerks, investigating circumstances of non-payment, negotiating and resolving conflicts, expediting payment
• Supports financial planning by forecasting cash
• Updates receivables by coordinating and monitoring daily sales order processing and bank remittance transactions
• Maintains financial security by adhering to internal accounting controls
• Maintains accounting ledgers by posting monthly account transactions
• Protects organization’s value by keeping information confidential
• Perform transactional workflows relevant to the operations of the functional area at a high level of accuracy and efficiency. Tasks include record creation, entering, processing, checking and extracting data for reporting purposes and record archiving. These tasks must be performed in accordance with agreed operating procedures
• Maintain and update record databases, ensuring completeness, accuracy and confidentiality of records in accordance with information, communication and document control policies and security protocols

• Experience with automated accounting systems like M3, Quick Books, Oracle etc
• Knowledge of US tax and regulatory requirements related to accounts payable
• Strong understanding of accounts receivable processes and best practices
• Excellent attention to detail and organizational skills
• Microsoft Office fluency – Word, Excel, Power Point, and the ability to create excel formulas.
• Consistent professional attitude and behavior with effective listening and communication skills.
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.
• Excellent written and verbal communication skills