Technical Lead

Responsibilities: 1. Pre-Sales Leadership:

• Lead and manage all technical aspects of pre-sales activities, including PoCs, technical presentations, and proposals.
• Serve as the key technical Subject Matter Expert (SME) during client interactions, ensuring a clear understanding of their technical needs and challenges.
• Provide strategic input on project cost estimations from a technology standpoint, ensuring alignment between sales teams and technical capabilities.

• Represent the organization as the technical point of contact in onsite client meetings, addressing technical concerns, proposing solutions, and fostering strong, trusted client relationships.
• Ensure all client engagements are technically sound, well-planned, and aligned with the overall business strategy.

• Mentor and lead a team of 6-8 technical interns, grooming them into professional, highly skilled team members through well-defined learning journeys.
• Build a culture of technical excellence and continuous learning, helping team members develop critical skills for career growth.

• Lead efforts to automate internal processes, increasing operational efficiency and reducing manual interventions.
• Develop and maintain dashboards to enhance visibility into operations, supporting DataCouch's goal to be a fully data-driven organization.

• Spearhead the development of new technical products and solutions, such as Lab Solutions and Instructor Portals, ensuring innovation is at the forefront of our strategy.
• Collaborate with stakeholders to define product requirements, prioritize features, and oversee the technical design and development.

• Foster a documentation-first mindset within the team, ensuring that all technical processes, solutions, and best practices are well-documented.
• Improve and expand the organization's knowledge base, ensuring it supports both internal stakeholders and external clients.

• Establish DataCouch as a recognized global authority in technology by leading content creation initiatives, including case studies, blogs, and other high-quality materials.
• Drive content generation on platforms like LinkedIn, Medium, and Quora, promoting DataCouch’s expertise and innovations to a global audience.
• Ensure the organization’s voice is consistent, professional, and positions DataCouch at the forefront of technological advancements.

• Lead the technical recruitment process, conducting interviews to identify top-tier talent and ensuring they align with DataCouch’s technical goals and culture.
• Define hiring needs based on future growth and innovation objectives.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related fields.
• 8+ years of experience in a technical leadership role, with a proven track record in pre-sales, client engagement, and product development.
• Deep technical expertise in automation, product development, and process efficiency.
• Strong leadership skills, with the ability to mentor, develop, and inspire technical teams.
• Excellent communication and presentation skills, able to convey complex technical ideas to both technical and non-technical audiences.
• Proven experience in writing and publishing technical content (blogs, case studies) and managing a company’s technical brand online.
• Strong problem-solving abilities and a strategic mindset to drive innovation and global tech authority.

• Demonstrated ability to manage multiple projects and deadlines in a fast-paced environment.
• Familiarity with industry-leading tools and platforms used in automation, data dashboards, and product development.