Resort Manager FAENA ( Saudi National )

Company Description We are looking for a Resort Manager to join the pre-opening of FAENA The Red Sea . The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. This project is not for the faint at heart. At Ennismore, we are ambitious, and this project is a perfect example of that. If you are looking to make your mark as we expand further into the Kingdom of Saudi Arabia, build an exciting hotel with lots to offer, and curate the team with some of the best and brightest in the lifestyle and luxury hospitality space, this might just be the right fit for you. Job Description

• Works closely with the other Executive Committee members to ensure all financial, service standards and team-member relations goals are met.
• Develops and implements strategic goals for the Rooms Division and Food & Beverage operations aligned with the hotel's vision and objectives.
• Leads, inspires, and mentors department heads and their teams, promoting a collaborative and results-driven culture.
• Fosters relationships with key stakeholders to ensure alignment and integration of services across departments.
• Oversees day-to-day operations of the Front Office, Housekeeping, Engineering, Food & Beverage outlets, and Banquets, ensuring efficiency and compliance with luxury service standards.
• Implements and monitors standard operating procedures (SOPs) to maintain Forbes 5-star standards and ensure consistent guest satisfaction.
• Collaborates with the Engineering team to ensure the property is impeccably maintained.
• Analyzes guest feedback and implements action plans to exceed expectations and elevate the overall guest experience.
• Engages with VIPs and high-profile guests, ensuring personalized and memorable stays.
• Develops and manages budgets for the Rooms Division and Food & Beverage departments, ensuring cost control, revenue generation, and profitability.
• Analyzes financial performance, identifying opportunities for growth and operational efficiencies.
• Works with the Revenue Management team to optimize room inventory and pricing strategies.
• Ensures compliance with all local, state, and federal regulations, including health and safety standards.
• Maintains a strong focus on risk management, including food safety, fire safety, and guest security.
• Leads talent acquisition, training, and development programs to build a high-performing team.
• Conducts regular performance evaluations, providing feedback and coaching to drive professional growth.
• Promotes a positive workplace culture that values diversity, creativity, and teamwork.

• Bachelor’s degree in hospitality management, Business Administration, or a related field. MBA or advanced certification is a plus.
• Minimum of 10 years in luxury hotel operations, with at least 5 years in a senior leadership role overseeing Rooms Division and Food & Beverage operations.
• Exceptional leadership, communication, and interpersonal skills.
• Strong financial acumen with experience in budgeting, forecasting, and revenue management.
• Expertise in maintaining Forbes 5-star or equivalent luxury standards.
• Ability to thrive in a fast-paced, high-pressure environment while managing multiple priorities.
• Technical Proficiency: Familiarity with property management systems (e.g., Opera Cloud) and financial software.
• Languages: Proficiency in English required; multilingual candidates preferred.

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.

Seniority level

• Executive

Employment type

• Full-time

Job function

• Management

Industries

• Hospitality