Home Saudi Arabia Customer Support Specialist - Jeddah
Home Saudi Arabia Customer Support Specialist - Jeddah
Customer Support Specialist - Jeddah
Job details
We are excited to announce that we are hiring a Customer Support Specialist in Jeddah. This is an excellent opportunity to be part of a dynamic company, where you will provide exceptional support to our customers and contribute to our ongoing success. If you have strong communication skills, a passion for helping others, and are committed to delivering outstanding customer service, we encourage you to apply.
Responsibilities
- Provide timely and effective assistance to customers via phone, email, and live chat.
- Resolve customer inquiries, complaints, and issues with professionalism and care.
- Document customer interactions and maintain accurate records.
- Collaborate with other teams to ensure customer satisfaction and improve processes.
- Stay updated on company products, services, and promotions to offer knowledgeable support.
- Escalate complex issues to the appropriate department when necessary.
Qualifications
- Arabic language speaker mandatory
- Multitasking
- Ability to work in a team
- Grammatically correct in written and verbal communication
- Stress resistance
- Responsible and computer literate
- Customer focus
- Desire to benefit and help people
Conditions & Benefits
- Unlimited opportunities for professional and career growth, regular external and internal training from our partners
- The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry
- Initial training
- Probation period up to 3 months
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Hiring company
Indrive.tech
-
Connect With Customers Over Mobile Alpha AcademyAED 60
AED 588Duration: Upto 7 Hours -
Level 5 Diploma in Customer Service Inspire London CollegeAED 83
AED 661Duration: Upto 4 Weeks
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