Teammates (Customer Service Representative) - Taiwan Market
Full time
at TaskUs Sdn Bhd
in
Malaysia
Posted on February 5, 2025
Job details
Teammates (Customer Service Representative) - Taiwan Market
What does a TaskUs Teammate really do? Think of yourself as the backbone of the company, the employee that will provide the best and world-class customer experience to your clients. As a Teammate, you must:- Provide customer satisfaction and experience
- Meet and exceed client mandated KPI's (Key Performance Indicators)
- Be aware of TaskUs policies and keep things confidential
- Provide feedback to management concerning possible problems or areas of improvement
- Participate in training to improve work performance
- Is willing to work on shifting rotation schedules
- Is willing to work on-site at Damansara Uptown
- Has call experience (a plus but not required)
- Fresh graduates are very much encouraged to apply
- Has strong verbal, written & comprehension skills in Traditional Mandarin as Teammates are required to support the Taiwan Market.
- Is computer literate and proficient in using Windows OS, Apple OS X, MS Office & Google applications
- Meets the typing requirement (30WPM for Voice)
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