Assistant Manager/Manager- Operational Risk

Job Responsibilities:

• Ensures implementation of Operation Risk Policy, Outsourcing Risk Policy, Vendor Risk Management Policy and other Group Policies across HCIN
• Manage exception approvals to the localization of Group Policies
• Conduct periodic operational risk reviews for various business functions of HCIN
• Identify opportunities for process improvement and risk control development
• Organize quarterly Operational Risk Committee meeting to appraise EXCO members on the upcoming operational risk agenda
• Lead and oversee the annual RCSA, Key Risk Indicator (KRI) reviews. Monitors KRCIs triggers and thresholds and the analysis by the Business
• Periodically conduct RCSA, SoPs and Process Map reviews
• Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
• Issues Management (KRI/Corrective Action Plans)
• Resolve transactional level escalations coming from the vendor or internal partners
• Collaborate to resolve any issues which fall within the terms of the contract. Escalate those that require commercial or legal support.
• Develop and maintain relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the Home Credit reputation