Enterprise Resources Planning Project Manager

Job Title: Project Manager - Enterprise Resource Application ( Banking and Financial Domain) Experience: 10 to 12 years Role Overview: The ERP Program Manager is a critical leadership role within our Business Systems Group, overseeing the strategic management of our ERP, CRM, and other enterprise systems. This senior-level position involves directing multiple projects to enhance and integrate these platforms, ensuring alignment with business goals. Roles and Responsibilities:

• Lead and manage the end-to-end implementation and ongoing support of ERP/CRM/Other systems, ensuring alignment with business objectives and strategies
• Facilitate requirement gathering, analysis, and task breakdown into functional specifications and technical solutions
• Develop and maintain detailed project plans, timelines, and budgets, ensuring projects are delivered on time and within scope
• Coordinate and oversee the work of internal teams and external vendors, ensuring high-quality deliverables
• Conduct regular project status meetings and provide updates to senior management and other stakeholders
• Identify and mitigate project risks and issues, implementing effective solutions to address challenges
• Ensure data integrity, security, and compliance with relevant regulations and standards within the ERP/CRM/Other systems
• Facilitate user training and support to ensure successful adoption and utilization of the ERP/CRM systems
• Foster a culture of continuous improvement, innovation, and excellence within the team

• Proven experience in managing large-scale ERP/CRM/HCM implementations and support projects
• Experience in end to end Implementations in any one ERP system or multiple ERP Systems- Financial Domain is a must( NetSuite, Oracle Fusion, Seibel, SAP Etc..)
• Strong understanding of Enterprise systems, including configuration, customization, and integration capabilities
• Excellent project management skills, with proficiency in tools such as MS Project, JIRA, or similar
• Ability to create and manage detailed project documentation, including project plans, risk logs, and status reports
• Strong analytical and problem-solving skills, with the ability to address complex business requirements
• Excellent communication and interpersonal skills, with the ability to manage various stakeholders effectively
• Ability to work independently and lead cross-functional teams in a fast-paced environment
• Familiarity with Agile methodologies and SDLC processes

• Certifications in project management (e.g., PMP)
• Experience with specific ERP/CRM systems (e.g., NetSuite, Salesforce)
• Understanding of data migration techniques and best practices
• Experience in change management and user training programs
• Advanced degree (e.g., MBA) is a plus

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field
• Advanced degree or relevant certifications are a plus